Check-in and check-out are services offered in hotels. These are primary services that require an employee to have good communication skills in English, especially so, if hotel clienteles are of different nationalities. Listening: Check-In Christopher Jones, a receptionist at Happy Hotel is receiving a guest at the front desk. Listen to their conversation. Dialog 1 …
Individuals working in the hotel industry or even students who are planning to find work in the hotel, must learn vocabulary related to hotel and hotel business. Online games are fun ways to remember hotel vocabulary. Learn the ABC’s of hotel and hotel business. WORDS RELATED TO HOTEL THINGS FOUND IN A HOTEL ROOM MORE …
English for Hotel Business and Services is for students taking up Hospitality. The aim is to provide future hospitality service men and women the necessary knowledge and vocabulary in English. Effective English communication with English speaking clientele is important in delivering excellent services and customer satisfaction. On a larger scale, having fluent English speaking hotel …
Dealing with hotel guests is the primary duty of hotel staff. This means being able to effectively converse with them, provide needed information, and assist and deal with challenges related to work. To successfully work in this environment, one must be equppied with communication skills. Here, ESL learners will learn and improve their listening, pronunciation, …
Hotel Vocabulary: Listening, Pronunciation, and Speaking Read More »
Hotel staff are crucial members of the any hotel business. They are the backbone of the whole operation. Their duties should be specific and executed with precision. Here’s a lesson on hotel staff and their duties. LISTENING Dialog 1 (Mark and Summer) At the Front Office Mark: Hi, I’m Mark Smith, the general manager of …