English for Hotel Business and Services

English for Hotel Business and Services is for students taking up Hospitality. The aim is to provide future hospitality service men and women the necessary knowledge and vocabulary in English. Effective English communication with English speaking clientele is important in delivering excellent services and customer satisfaction. On a larger scale, having fluent English speaking hotel staff could attract more foreign guests.

Unit 1: Hotel Staff and Their Duties

Unit 2: Check in and Check out

Unit 3: Hotel Rooms and Facilities

Unit 4: Dealing with Complaints

Unit 5: Hotel Restaurant and Services


The More You SHARE the More LOVABLE You are!

Leave a Reply

Your email address will not be published. Required fields are marked *