Dealing with hotel guests is the primary duty of hotel staff. This means being able to effectively converse with them, provide needed information, and assist and deal with challenges related to work. To successfully work in this environment, one must be equppied with communication skills. Here, ESL learners will learn and improve their listening, pronunciation, and speaking skills in terms of hotel vocabulary.
LISTENING for hotel vocabulary (00:04 – 1:20)
VOCABULARY: GAMES
Game 1. Instructions
- Let one student stand in front of the class with his/her back to this presentation.
- The class gives hints/clues by describing the word.
- The student in front will guess the word.
Game 2. Instructions
- Let one student stand in front of the class with his/her back to this presentation.
- The class gives hints/clues by describing the word.
- The student in front will guess the word.
PRONUNCIATION: Listen to the pronunciation of common hotel-related words in the video above (1:22 – 2:02). Practice each word by saying out loud how the words are spoken. Intelligible pronunciation is more important, which follows the English phonology.
SPEAKING: Listen to a sample dialogue between two persons in the video above (2:04-2:47). Answer the guide questions on your coursebook.
- speaking activity 1: guided (coursebook)
- speaking activity 2: guided (coursebook)
- speaking activity 3: unscripted (scenarios will be given in class)
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