hotel services

Unit 2 Check-in and Check-out

Check-in and check-out are services offered in hotels. These are primary services that require an employee to have good communication skills in English, especially so, if hotel clienteles are of different nationalities. Listening: Check-In Christopher Jones, a receptionist at Happy Hotel is receiving a guest at the front desk. Listen to their conversation. Dialog 1 …

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English for Hotel Business and Services

Leave a Comment / EFL/ ESL English, English for Hotel, English lessons / By Ms. Elle

English for Hotel Business and Services is for students taking up Hospitality. The aim is to provide future hospitality service men and women the necessary knowledge and vocabulary in English. Effective English communication with English speaking clientele is important in delivering excellent services and customer satisfaction. On a larger scale, having fluent English speaking hotel …

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